ARTWORK RE-WORK FEES
Logos not submitted in a useable format can be
reworked by our Art Department for a standard
$50/hour.
ARTWORK SUBMISSION SPECIFICATIONS
(Custom-Printed Menu Covers and Die Cut Menu
Covers). Please see specific production information.
BLIND DEBOSSING
This process involves the fabrication of a metal die
that imprints and recesses your logo onto your product
without the application of foil colors. Color proofs
are provided via email at no additional charge.
CLEANING AND STORAGE RECOMMENDATIONS
Products should be regularly maintained by cleaning
with a slightly damp cloth. We do not recommend menu
boxes for storage.
COLORS
Color representations in this catalog or on our
website (https://www.craftsmen.sg) may vary slightly
from actual material colors. Material colors can vary
based on dye lots. For precise color-matching,
swatches are available for all products.
CUSTOM PRODUCTS
Please call us for custom sizes and designs
(gatefolds, landscape formats, etc.). We will work
with you to create your unique product.
CUSTOMIZATION
Most of our menu covers can be customized with your
logo or establishment name by fabricating a metal die
to imprint and recess your logo into your product.
Foil stamping (imprinting and recessing with color) or
Blind Debossing (imprinting and recessing without
color) are available. You can also choose from our
products that utilize your own artwork or image (Die
Cut and Custom-Printed Menu covers). Foil
Stamping/Blind Debossing charges are as follows:
1. Logo, each color (one die, one size): $90.00
2. One-Time Fee (not incurred on re-orders)
3. No per-menu-cover stamping fee
4. Second Stamping Fee $ 2.00 per color (not including
1st color) per menu cover
ESTIMATES
Quotes assist you in the overall assessment of your
menu cover project. Our Estimates provide you with
your product pricing and options, customization and
shipping costs, and production lead times.
FOIL STAMPING AND COLORS
This process involves the fabrication of a metal die
that imprints and recesses your logo onto your product
with the application of foil colors. Please note that
foil chemical properties can vary from color to color
and, therefore, certain product/foil combinations may
not be appropriate. Color proofs are provided via
email at no additional charge.
Foil Colors: Gold, Silver, Beige, Black, Blue, Brown,
Brushed Gun Metal, Green, Maroon, Orange, Red, White,
Yellow.
LOGO POSITIONS
Your customization can be positioned in the location
of your choice, however, most customers choose one of
the following options:
1. Dead Center: Centered both vertically and
horizontally
2. Optical Center: Slightly above Dead Center
3. Bottom Right
4. Top Right
LOGO CUSTOMIZATION SUBMISSION REQUIREMENTS
Our Art Department provides free logo evaluation to
determine if your logo is useable as submitted. This
determination will provide you with any Artwork Rework
estimated charges that may apply to bring your logo to
a format suitable to reproduce your logo. Please email
your logo to your Customer Service Representative in
the following format:
1. 300 dpi
2. Black & White
3. EPS, AI, JPEG or TIFF
4. Fine Lines, 5 pt minimum
5. Lettering, 24pt minimum
MINIMUMS
Minimums are set to provide you with the best pricing
available as relating to production runs. Some
products can be produced for less than the stated
minimums, however, a $50.00 fee generally applies.
Please call for details.
ORDER PLACEMENT
Orders may be placed as follows: Online, Email, Fax,
Verbal (with written confirmation; we are not
responsible for errors resulting from verbal orders).
We reserve the industry-standard right to ship and
bill for 5% over or under the quantity ordered. The
following product information is required for menu
cover order placement: Name (type of menu cover);
insert size; # of views; color; customization (foil
stamp color or blind deboss); quantities.
PRE-PRODUCTION SAMPLES
Orders for customized samples of products prior to
full production runs can be produced. Your Foil
Stamp/Blind Deboss fee(s) will apply(not incurred
again at full order placement unless logo or logo size
changes). An additional labour/set up fee of $65.00
also applies.
PRODUCTION LEAD TIMES
Production Lead Times vary by season and volume of
in-house orders. Please advise of deadlines as
Priority Ship Dates (PSDs) may be available, and every
effort will be made to accommodate your reasonable
schedule. Expedited shipping may be necessary.
PROOFS
Color Proofs/Spec Sheets are provided via email at no
additional charge for all customized products. Proof
approval must be verified via return email or fax
prior to order proceeding to production. Please note
that some changes to proofs may be chargeable.
RETURNS
1. A Return Authorization Number is mandatory and will
be issued by a Customer Service Representative within
10 days (only) of customer's receipt of product.
2. For ID purposes, Return Authorization Numbers must
be clearly marked on the outside of all packages being
returned.
3. Returns must be received within 10 days of issuance
of Return Authorization Number.
4. An authorized return may be returned for
replacement or credit, less a 20% restocking fee and
only after inspection and approval by The Menu Shop.
5. Shipping charges (both ways) are the responsibility
of the customer.
6. All returns must be in the same condition as
originally received.
7. Customized and non-stock items are non-returnable.
SAMPLES
One free sample per customer of most products
(shipping included) is available upon request. Some
samples are billable and not returnable. Shipping mode
is at the discretion of The Menu Shop, however,
chargeable expedited shipping is available.
SHIPPING
Shipping and Handling charges are FOB Rochester, NY.
All orders are shipped via UPS unless otherwise
specified. We are not responsible for delays in
transit. Customers may provide their own UPS, FedEx,
and DHL account numbers, if preferable. Priority Ship
Dates may be available for customized orders.
Expedited shipping may be necessary to accommodate
deadlines. Shipping transit times via UPS Ground are
based on the following:
SIZES
All sizes refer to actual insert sizes (a menu cover
referenced as 8.5 x 11 = 8.5 x 11 paper (insert) size.
Custom sizes are available in many different menu
cover styles. Please call for quotes.
STOCK LOGOS
The Stock Logos below are available at no extra charge
for customization. Please advise your Customer Service
Representative of the name and number to the right of
your selection:
1. After Dinner Drinks
2. Breakfast
3. Desserts
4. Dinner
5. Drink List
6. Gracias
7. Lista De Vinos
8. Martini List
9. Menu
10. Thank You
11. Wine List
STOCK/NON-STOCK ITEMS
Not all products are in-stock. Please refer to
specific product descriptions or call our Customer
Service Department for details. Stock items are
generally shipped same or next business day dependent
on time of order placement. Please note that current
production lead times will apply to all customized
products based on the number of orders in-house
(please call Customer Service for current timetables).
Priority Ship Dates may be available.
TERMS
50% payment is required upon order placement. And
remaining payment to be collected upon the delivery.
TYPESETTING
When submitting your own typeset, please advise of the
font and font size you are utilizing. Please email to
your Customer Service Representative as a PDFfile
|